After weeks of ocean freight transportation, the CHT20B economical laboratory twin screw extruder pelletizing line shipped by our company has safely arrived at the customer’s lab in India.
Upon arrival and positioning of the equipment, our sales and after-sales technical team provided full-process remote professional guidance. We assisted the customer with equipment placement, construction of supporting water & power utilities, as well as on-site installation and commissioning. Thanks to efficient collaboration from both sides, the production line started up smoothly for trial operation with all operating parameters meeting standard requirements. It is now officially put into research and production at the customer’s laboratory.
Following local traditional blessing customs, the customer decorated the machine with marigolds, a common flower across India, to pray for stable equipment operation and good fortune. This gesture embodies local folk culture and conveys the customer’s sincere expectations for our cooperation.
After stable commissioning, the customer sent us on-site operation videos, expressing high recognition and sincere gratitude to COWIN EXTRUSION for reliable equipment quality, efficient full-cycle service and comprehensive technical support.
